Due to the sensitive nature of Vapid products we do not accept returns or exchanges.
However, if you have a problem with an order or item and it's within 48hrs of reciept please Contact Us with your order number and details about the product or order. We will respond quickly with a solution. This is generally a store credit or a replacement product. Please include pictures of any broken or damaged product.
We now offer Domestic (U.S.) and International Shipping!!
Please check our home page for info on shipping dates and turn around times.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce.